The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform any or more of the following functions, namely:—
(a) to disseminate information on available social security schemes for the unorganised workers, gig workers and platform workers;
(b) to facilitate filing, processing and forwarding of application forms for registration of unorganised workers, gig workers and platform workers;
(c) to assist unorganised workers, gig workers and platform workers to obtain registration; and
(d) to facilitate the enrolment of the registered unorganised workers, gig workers and platform workers in the social security schemes.
